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Recent corporate scandals and excessively egotistical behavior on the part of organizational leaders underscore the need for industrial and organizational (I-O) psychology and human resource (HR) scholars and practitioners to critically examine how organizational systems and practices can stimulate leader narcissism. Whereas most organizational scholarship considers leader narcissism to be a stable input that influences important organizational outcomes, we challenge organizational scholars and practitioners to further inspect how organizational practices may either stimulate or suppress leader narcissism. We focus on HR practices as one specific set of organizational practices within the area of expertise of I-O psychologists and HR professionals. Drawing on self-categorization theory, we argue that highly personalizing HR practices (e.g., hypercompetitive leader selection, high-potential programs, elevated leader pay) can encourage leaders to define themselves in terms of a “special” personal identity in ways that set them apart from the broader collective within organizations and in turn facilitate leader narcissism. In contrast, we argue that depersonalizing HR practices (e.g., rotational leader selection, inclusive developmental programs, interdependent rewards) can encourage leaders to act in group-oriented ways that benefit the interests of others in an organization—and beyond. We call on organizational scholars and practitioners to consider more carefully how HR practices—often designed with the goal of cultivating leadership potential—may unintentionally reinforce leader narcissism. With this analysis, we hope to stimulate research in this area and offer insights to shape HR policies and practices in ways that discourage destructive forms of leader narcissism.
In this conversation, Professor Hiroto Koda investigates the innovation needs of Japanese society. They include embracing digital transformation, addressing the contraction of the population, in particular outside of the Tokyo metropolitan area, and finding solutions for environmental challenges. Against this background, this chapter focuses on five issues: (i) the economic effects of the COVID-19 pandemic, accelerating regional degeneration and the delay in digital transformation, (ii) the development of new business models, (iii) the solution of social issues that arise, (iv) collaboration between industry, government, academia and financial institutions and (v) the strengthening of human resources.
This chapter offers a critical rereading of Omani work history that foregrounds labour, flipping the perspective from the view of industry and capital to the human experience. Through examining the history of labour governance and resistance in Oman, it argues that the contemporary governance, regulatory, and resistance environment for labour have clear lineages in the past. First, it traverses three key legacies governing work and workers – the colonial modes of circulating, disciplining, and classifying labour, the oil industry’s human resources policies, and the management of labour in national economic planning. Second, the chapter traces discourses about workers and how these discourses and prejudices are persistent technologies of governance that influence practices and assessments of employment and development. Together, this reveals a genealogy of practice and discourse underpinned by racial capitalism that have shaped work life in Oman and the Gulf more widely. Finally, the chapter discusses the various forms of contestation to these practices over time, including connections to worker agitation and mobilisation, strike action, and connections with antiimperialist movements.
Clinical research coordinators (CRCs) play a key role in supporting the translational research enterprise, with responsibilities encompassing tasks related to the design, implementation, and evaluation of clinical research trials. While the literature explores CRC competencies, job satisfaction, and retention, little attention has been given to the role of the PI working with Human Resources (HR) in the CRC hiring and onboarding processes. We investigated the priorities, decision-making processes, and satisfaction levels of principal investigators (PIs) and hiring managers in CRC hiring.
Methods:
An online survey consisting of open-ended and fixed-choice questions to gather information on desired CRC qualifications and competencies, factors influencing hiring decisions, and overall satisfaction with selected candidates was administered. The survey utilized a Task/Competency Checklist developed from job descriptions and the literature. Respondents were asked to rank the importance of factors such as CRC skill set, years of experience, educational background, and budget constraints.
Results:
Results indicated that the skill set of the applicant was the most frequently cited factor influencing the hiring decision, followed by years of experience. Education and budget constraints were of lesser importance. Most respondents reported a satisfaction rating of 50% or greater with their new hires, although some participants expressed challenges related to institutional training requirements, the performance of entry-level CRCs, and the qualifications of experienced candidates.
Conclusion:
The hiring cycle involves HR-PI collaboration for a clear job description, effective onboarding processes, and accessible professional development opportunities to enhance PI and employee satisfaction and CRC retention.
This chapter reviews the potential of technological innovations to advance assessment of psychological variables in education and the labor market in South America. We discuss in more detail SENNA kids, an electronic assessment tool developed in Brazil, to facilitate the formative assessment of social-emotional skills in young children. For the labour market, we describe an employee-experience tool developed by BONDI-X, a South American start-up, to track employees’ experience and foster communication between employees and organizations. We discuss how features of these two systems and their technologies can be integrated and contribute to a technology-supported self-directed experience system putting individuals in the driver seat of their personal development across their educational and employment careers.
The Hainan gibbon (Nomascus hainanus) is endemic to China’s Hainan Island, and is the world’s rarest primate species. With rampant deforestation and hunting, by 1980 less than 10 individuals reportedly survived at Bawangling National Nature Reserve. A systematic population census in 2003 confirmed only 13 individuals and it was feared that it would be the first modern primate species to go extinct. In 2003, Kadoorie Farm and Botanic Garden was invited by the local conservation authority to take an active role in saving the species from extinction. Together with relevant government agencies and other stakeholders, a conservation strategy with prioritised conservation actions were devised and implemented; these ranged from reforestation of prime lowland habitat, establishment of gibbon monitoring teams, scientific research, awareness-raising and provision of alternative livelihoods to surrounding communities. With years of continuous presence and open dialogue, the local authorities and communities embraced the suite of conservation actions, and the species is on a slow but steady recovery pathway. The population is expanding its range and currently stands at five family groups of at least 34 gibbons.
Many employees want a work life that aligns with their personal values. Employees who value the environment can feel increased workplace engagement when they believe their employer is genuinely working to reduce its environmental impacts. Better employee engagement can reduce labor costs through easier recruitment, stronger retention, and more productivity among employees. Some companies offer engagement programs that allow volunteer employees to work towards environmental goals as an additional feature of their employment. The case of Diana Glassman and TD Bank illustrates the challenges of developing and implementing effective environmental employee engagement programs. Important challenges for employee engagement programs include offering co-benefits that fit with employees and assuring employees that the environmental improvements and co-benefits are genuine. Glassman addressed these challenges by using employees’ peers to communicate about the engagement programs and aligning the engagement programs with TD Bank’s company culture.
The Russian Arctic regions have a significant geographical, historical, and economic connection with the Northern Sea Route (NSR); the successful implementation of Russia’s geo-political and geo-economic strategies in the Arctic is mainly dependent upon the socio-economic situation in these regions. Population migration is a determinant of the current and future labour potential of the supporting regions; compared to natural growth, it has been a key driver of population and an indicator of the quality of human resources. The research herein considered the factors and impacts of migration on the quality of human resources in the Arctic Zone of the Russian Federation (AZRF). Russian population census data for 2002 and 2010, and statistical materials were analysed by age and migrant education to characterise the quality of human resources. To identify the causes of migration, the quantitative data analyses were supplemented with results from sociological studies and expert assessments. An index methodology was used to compare the quality of life and human capital development of the Arctic regions. Accordingly, most of the analysed Arctic regions showed high indicators of human development, which were higher than the national average in education, but significantly lower in longevity. Further, most of the Arctic regions occupied lower positions in Russian regional quality of life. It was concluded that the AZRF regions hold high quality of human capital; however, since high-quality living conditions are lacking, they serve as donors of human capital to other parts of the country. These regions would require external labour resources in the near future due to the planned large-scale projects for the development of the NSR, concurrent reduction and ageing of labour resources, and demand changes in the labour market. The government’s socio-economic policies would determine the scale, dynamics, and direction of migration, as well as their impact on the demographics and labour potential of the supporting regions of the NSR.
Different disaster activities should be performed smoothly. In relation to this, human resources for disaster activities must be secured. To achieve a stable supply of human resources, it is essential to improve the intentions of individuals responding to each type of disaster. However, the current intention of Disaster Medical Assistance Team (DMAT) members has not yet been assessed.
Study Objective:
To facilitate a smooth disaster response, this survey aimed to assess the intention to engage in each type of disaster activity among DMAT members.
Methods:
An anonymous web questionnaire survey was conducted. Japanese DMAT members in the nuclear disaster-affected area (Group A; n = 79) and the non-affected area (Group N; n = 99) were included in the analysis. The outcome was the answer to the following question: “Will you actively engage in activities during natural, human-made, and chemical (C), biological (B), radiological/nuclear (R/N), and explosive (E) (CBRNE) disasters?” Then, questionnaire responses were compared according to disaster type.
Results:
The intention to engage in C (50), B (47), R/N (58), and E (52) disasters was significantly lower than that in natural (82) and human-made (82) disasters (P <.001). The intention to engage in CBRNE disasters among younger participants (age ≤39 years) was significantly higher in Group A than in Group N. By contrast, the intention to engage in R/N disasters alone among older participants (age ≥40 years) was higher in Group A than in Group N. However, there was no difference between the two groups in terms of intention to engage in C, B, and E disasters. Moreover, the intention to engage in all disasters between younger and older participants in Group A did not differ. In Group N, older participants had a significantly higher intention to engage in B and R/N disasters.
Conclusion:
Experience with a specific type of calamity at a young age may improve intention to engage in not only disasters encountered, but also other types. In addition, the intention to engage in CBRNE disasters improved with age in the non-experienced population. To respond smoothly to specific disasters in the future, measures must be taken to improve the intention to engage in CBRNE disasters among DMAT members.
Shortly after the COVID-19 pandemic was declared, strict visitor restrictions were issued for long-term care facilities (LTCFs). A year later, restrictions are still in place and they continue to impact family members who have limited or no in-person contact with their relative in LTCFs. The goal of this qualitative longitudinal focused ethnography was to understand the experience of family members who have a relative in a LTCF where visiting has been restricted during the pandemic. Seventeen family members participated in two interviews that were 6 months apart. Data analysis highlighted five key drivers, defined as the workforce, communication deficits, characteristics of care, public health directives, and autonomy of relative which in turn resulted in three main themes: psychological distress, surveillance, and visiting challenges. This study provides a glimpse into the difficult experiences of families with a relative residing in a LTCF in the province of New Brunswick.
Foot and mouth disease (FMD) is a highly contagious viral disease that affects domestic and wild artiodactyl animals and causes considerable economic losses related to outbreak management, production losses and trade impacts. In Tunisia, the last FMD outbreak took place in 2018–2019. The effectiveness of control measures implemented to control FMD depends, in particular, on the human resources used to implement them. Tunisia has the ultimate objective of obtaining OIE status as ‘FMD-free with vaccination’. The aim of this study was to determine and compare the necessary and available human resources to control FMD outbreaks in Tunisia using emergency vaccination and to assess the gaps that would play a role in the implementation of the strategy. We developed a resources-requirement grid of necessary human resources for the management of the emergency vaccination campaign launched after the identification of a FMD-infected premises in Tunisia. Field surveys, conducted in the 24 governorates of Tunisia, allowed quantifying the available human resources for several categories of skills considered in the resources-requirement grid. For each governorate, we then compared available and necessary human resources to implement vaccination according to eight scenarios mixing generalised or cattle-targeted vaccination and different levels of human resources. The resources-requirement grid included 11 tasks in three groups: management of FMD-infected premises, organisational tasks and vaccination implementation. The available human resources for vaccination-related tasks included veterinarians and technicians from the public sector and appointed private veterinarians. The comparison of available and necessary human resources showed vaccination-related tasks to be the most time-consuming in terms of managing a FMD outbreak. Increasing the available human resources using appointed private veterinarians allowed performing the emergency vaccination of animals in the governorate in due time, especially if vaccination was targeted on cattle. The overall approach was validated by comparing the predicted and observed durations of a vaccination campaign conducted under the same conditions as during the 2014 Tunisian outbreak. This study could provide support to the Tunisian Veterinary Services or to other countries to optimise the management of a FMD outbreak.
Cultural awareness can be defined as an understanding of the differences that exist between cultures. This understanding is a crucial first step towards the development of cultural sensitivity, a willingness to accept those differences as having equal merit, and becoming operationally effective when working within different cultures. The benefits of cultural awareness have become apparent in recent decades, including within governments, militaries, and corporations. Many organizations have developed cultural awareness training for their staffs to improve cross-cultural cooperation. However, there has not been a large movement toward cultural sensitivity training among non-governmental organizations (NGOs) who provide aid globally, across a number of countries and cultures. Cultural awareness can be a useful tool which enables an NGO to better serve the populations with which they engage.
Problem:
The goal of this study was to evaluate the presence of cultural awareness training for employees and volunteers working within international NGOs.
Methods:
Ten of the largest international NGOs were identified. Their websites were evaluated for any mention of training in cultural awareness available to their employees and volunteers. All ten were then contacted via their public email addresses to find out if they provide any form of cultural awareness training.
Results:
Of the ten NGOs identified, none had any publicly available cultural awareness training on their websites. One NGO dealt with cultural awareness by only hiring local staff, who were already a part of the prevalent culture of the area. None of the others who responded provided any cultural awareness training.
Conclusion:
Cultural awareness is a vital tool when working internationally. Large NGOs, which operate in a wide-range of cultures, have an obligation to act in a culturally aware and accepting manner. Most large NGOs currently lack a systematic, robust cultural awareness training for their employees and volunteers.
This article examines how management-labor relations and labor legislation have evolved in China since Deng Xiaoping's “Open Door” reforms were introduced in 1979 and how they have changed over the two decades since then. We reconsider the role of Chinese trade unions, enterprises and the state agencies involved, as they move from an employment system that was once called the “iron rice bowl” to a new one based on market forces. This change raises serious dilemmas and issues: are there contradictions between preserving workers' rights and at the same time, enhancing productivity? Does such a transition constitute the onset of “collective bargaining” and a labor-market in the Western sense? How are such shifts likely to be affected by China's entry into the WTO in late 2001? These and other related questions are analysed in the article.
Most questionnaires used for managerial purposes have been developed in Anglo-Saxon countries and then adapted for other cultures. However, this process is controversial. This paper fills the gap for more culturally sensitive assessment instruments in the specific field of human resources while also addressing the methodological issues that scientists and practitioners face in the development of questionnaires. First, we present the development process of a Personal and Motive-based competencies questionnaire targeted to Spanish-speaking countries. Second, we address the validation process by guiding the reader through testing the questionnaire construct validity. We performed two studies: a first study with 274 experts and practitioners of competency development and a definitive study with 482 members of the general public. Our results support a model of nineteen competencies grouped into four higher-order factors. To assure valid construct comparisons we have tested the factorial invariance of gender and work experience. Subsequent analysis have found that women self-rate themselves significantly higher than men on only two of the nineteen competencies, empathy (p < .001) and service orientation (p < .05). The effect of work experience was significant in twelve competencies (p < .001), in which less experienced workers self-rate higher than experienced workers. Finally, we derive theoretical and practical implications.
This study examines the role of human resources in strategy formulation processes in China's emerging market. Employing a qualitative data driven thematic analysis, we present evidence collected from six comparative case sites of Spanish firms in China. Our findings suggest that high performing firms use a dynamic adaptive logic while lower performing firms use a static structural logic. A dynamic adaptive model of strategic human resource management is identified, emphasizing a fluid and informal process between strategy, human resources and international management.
The intent of the paper is to develop the service marketing logic (S-D logic) strategy that is centered on service as a means to differentiate global strategy from those of competitors. The context of the paper is to examine S-D logic in global supply chains.
Design/Methodology:
The paper is a theory driven conceptual piece.
Findings:
Globalization emphasizes complex interconnected systems, while S-D logic emphasizes the importance of leveraging operant resources in order to achieve sustainable competitive advantage. Both S-D logic and globalization apply in the supply chain context. This paper focuses on the global supply chain and the importance of leveraging service based operant resources. Because the focus of management has shifted from a domestic to a more complex, three-dimensional network, it is critical for practitioners and researchers to understand how to optimize service based operant resources in the global marketplace.
Practical Implications:
Because the focus of management has shifted from a domestic to a more complex, three-dimensional global network, it is critical for practitioners and researchers to understand how to optimize service based operant resources in the global marketplace. We suggest that in this dynamic marketplace, both globalization and S-D logic are required to fully explain supply chain performance. Specifically, we suggest that managers develop a global ‘supply-chain management’ perspective allowing for the key operant resource – human capital – to create synergistic partner relationships and customer experiences resulting in superior performance.
Originality/Value:
This is one of the first (if not the first) paper that examines S-D logic in a global context. This move forward from the domestic orientation of many/most of the recent literature provides the foundation for future global research into the S-D logic.
Mentoring and coaching practices are helping businesses grow by supporting the development of their human capital. Family businesses have a unique atmosphere and distinctive features that make it especially important to discover whether mentoring and coaching affect their performance. We have used a resource-based vision and knowledge-based vision to analyse this relationship using structural equation methodology in a sample of 630 companies. The results show that there is a direct relationship between mentoring and coaching and the performance of family businesses.
Mergers and acquisitions can be a mechanism used by firms to access innovative knowledge, including intellectual property, and to strengthen and expand their core capabilities. In the mergers and acquisition context, the creation of value depends on the transfer of capabilities and knowledge being carried out successfully during the post-acquisition integration process. The paper adopts this view. It examines the role of the top management and personnel who hold knowledge and skills linked to the capability of the acquired firm considered most valuable by the acquiring firm in the transfer of knowledge from the acquired firm to the acquiring firm. The paper also examines whether the impact of the retention of the acquired firm's high-value human resources (HVHR) on knowledge transfer is moderated by the degree of embeddedness of the knowledge to be transferred. Furthermore, the study identifies the factors that influence the retention of the acquired firm's HVHR. We tested the model using data from a sample of 57 domestic, related, friendly Spanish mergers and acquisitions belonging to a wide variety of industries. The results support the notion that the more embedded the knowledge, the greater the impact of the acquired firm's HVHR retention on the knowledge transfer. They also show that the autonomy granted to the acquired firm, the frequency of use of rich media among the personnel of both firms, and the acquired firm's pre-acquisition profitability are factors encouraging the acquired firm's HVHR to remain. The study contributes to the literature on knowledge transfer in mergers and acquisitions by highlighting the relevance of retention of the acquired firm's HVHR for knowledge transfer, as well as demonstrating the importance of taking into consideration the nature of the knowledge to be transferred. It also contributes to the literature on the implementation process in mergers and acquisitions by identifying factors available to managers to favor HVHR continuity in the acquiring firm or the one resulting from the merger.
There is a recognised need to strengthen capacity in the nutrition in emergencies sector and for greater clarity on the role of emergency nutritionists and the skills they require. Competency frameworks are an important tool for human resource development and have been developed for several other humanitarian sectors. We therefore developed a technical competency framework for practitioners in nutrition in emergencies.
Design
Existing competency frameworks were reviewed and interviews conducted to explore methods used in developing competency frameworks for other sectors. Competencies were identified through interviews with field experts, feedback from course trainees, academic course content and job specifications. Competencies were then categorised and behavioural indicators developed for each. The draft framework was then reviewed by members of the Global Nutrition Cluster and modified in an iterative process.
Setting
Global.
Subjects
Not applicable.
Results
A wide range of competencies were identified as essential for nutritionists working in emergencies, covering technical skills and general core competencies. The proposed framework contains twenty competency areas with 161 behavioural indicators categorised into three levels, corresponding to the requirements of progressively more senior roles. Many of the competencies are common across development and emergency nutrition.
Conclusions
The proposed technical competency framework should prove to be a valuable tool in creating standards within the sector and promoting effective capacity strengthening and professionalisation. Continued research is needed to validate the framework, optimise methods for assessment, develop approaches to integrate it within the sector and measure its impact on performance.
In the maritime community, a runner-up will undertake this typical process to catch up with the front runner; first, as a nation's economy grows its domestic crew costs rise, creating a gap with those abroad, which in turn depresses the international competitiveness of shipping companies. Then, to maintain their economic strength, shipping companies have their ships fly a “flag of convenience” relying on increasing amounts of cheap foreign labour. As a result, the nation gradually loses domestic seafarers, which, in the worst case, leads to a depletion of national human resource needed for its maritime cluster to continue to exist. In that sense, the personnel shortage issue is a fate for top runners in the marine transport world, where international competitiveness is inevitable. The Japanese maritime sector is just facing this issue. In this paper, the current situation in the maritime sector and its dependence on foreign labour, the cause and process of the change and the problems of the outcomes are explained, and the possible solutions in terms of the social mechanism of personnel development and utilization are discussed.