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Some Useful Sources

Published online by Cambridge University Press:  28 November 2025

Wojciech Gędek  and
Maria Theiss Open the ORCID record for Maria Theiss [Opens in a new window]
Wojciech Gędek*
Affiliation:
University of Warsaw, Warszawa, Poland
Maria Theiss
Affiliation:
University of Warsaw, Warszawa, Poland
*
Corresponding author: Wojciech Gędek; Email: w.gedek@uw.edu.pl
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Abstract

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The following list contains research sources relevant to the topics explored in the themed section. These include handbooks on trust in social policy, studies on institutional sources of trust in welfare, and works examining user trust in social work and frontline workers.

Keywords

trustuser trustwelfare statefrontline workers

Information

Type
Themed Section on Trust and Distrust in Social Welfare: The Perspective of Users
Information
Social Policy and Society , Volume 24 , Issue 4: THEMED SECTION: Trust and Distrust in Social Welfare: The Perspective of Users , October 2025 , pp. 718 - 719
Copyright
© The Author(s), 2025. Published by Cambridge University Press in association with Social Policy Association

References

Relevant handbooks on trust

Bachmann, R., & Zaheer, A. (Eds.). (2006). The handbook of trust research. Edward Elgar Publishing.CrossRefGoogle Scholar
Zmerli, S., & van der Meer, T. W. (Eds.). (2017). Handbook on political trust. Edward Elgar Publishing.CrossRefGoogle Scholar
Simon, J. (Ed.). (2020). The Routledge handbook of trust and philosophy. Routledge.CrossRefGoogle Scholar
Six, F., Hamm, J. A., Latusek, D., van Zimmeren, E., & Verhoest, K. (Eds.). (2025). Handbook on trust in public governance. Edward Elgar Publishing.CrossRefGoogle Scholar
Uslaner, Eric M. (Ed.). (2018). The Oxford handbook of social and political trust. Oxford University Press.Google Scholar

Institutional sources of trust in welfare

Berg, M., & Dahl, V. (2020). Mechanisms of trust for different modes of welfare service provision. Public Management Review, 22(9), 1284–1305.CrossRefGoogle Scholar
Edlund, J. (2006). Trust in the capability of the welfare state and general welfare state support: Sweden 1997-2002. Acta Sociologica, 49(4), 395–417.Google Scholar
Fersch, B. (2016). Welfare service professionals, migrants, and the question of trust. A Danish case. Professions and Professionalism, 6(2 Special Issue).CrossRefGoogle Scholar
Kim, S. (2005). The role of trust in the modern administrative state. An integrative model. Administration and Society, 37(5), 611–635.CrossRefGoogle Scholar
Taylor-Gooby, P. (2011). Security, equality and opportunity: Attitudes and the sustainability of social protection. Journal of European Social Policy, 21(2), 150–163.CrossRefGoogle Scholar
Van Ryzin, G. G. (2011). Outcomes, process, and trust of civil servants. Journal of Public Administration Research and Theory, 21(4), 745–760.CrossRefGoogle Scholar

User trust in social work and encounters with frontline workers

de Boer, C., & Coady, N. (2007). Good helping relationships in child welfare: learning from stories of success. Child and Family Social Work, 12(1), 32–42.CrossRefGoogle Scholar
Betkó, J., Spierings, N., & Gesthuizen, M. (2022). How welfare policies can change trust – a social experiment assessing the impact of social assistance policy on political and social trust. Basic Income Studies, 17(2), 155–187.CrossRefGoogle Scholar
di Luzio, G. (2006). A sociological concept of client trust. Current Sociology, 54(4), 549–564.CrossRefGoogle Scholar
Dumbrill, G. C. (2006). Parental experience of child protection intervention: A qualitative study. Child Abuse and Neglect, 30, 1, 27–37.CrossRefGoogle ScholarPubMed
Jessen, J. T. (2010). Trust and recognition: a comparative study of client attitudes and workers’ experiences in the welfare services. European Journal of Social Work, 13(3), 301–318.CrossRefGoogle Scholar
Kohl, K. S., Amilon, A., & Olsen, L. (2022). Trust and mistrust in public services for people with disabilities. Analysing the gap between the perspectives of caseworkers and disabled people in Denmark. The British Journal of Social Work, 52(6), 3288–3306.Google Scholar
Kvakic, M., & Wærdahl, R. (2024). Trust and power in the space between visibility and invisibility. Exploring digital and social media practices in Norwegian Child Welfare Services. European Journal of Social Work, 27(1), 96–107.Google Scholar
Lundahl, B., McDonald, C., & Vanderloo, M. (2020). Service users’ perspectives of child welfare services. A systematic review using the practice model as a guide. Journal of Public Child Welfare, 14(2), 174–191.Google Scholar

Selected EU-funded research projects on trust

Enlightened Trust: An examination of trust and distrust in governance – conditions, effects and remedies (EnTrust). (2024). Horizon 2020 Framework Programme. Available at https://entrust-project.eu/ (accessed 31 August 2025).Google Scholar
Policy, Expertise, and Trust in Action (PERITIA). (2023). Horizon 2020 Framework Programme. Available at http://www.peritia-trust.eu/ (accessed 31 August 2025).Google Scholar
Trust in European Democracies (TRUEDEM). (2025). Horizon Europe Programme. Available at https://www.truedem.eu/ (accessed 31 August 2025).Google Scholar
Trust in Governance and Regulation in Europe (TiGRE). (2023). Horizon 2020 Framework Programme. Available at https://www.tigre-project.eu/ (accessed 31 August 2025).Google Scholar