Hostname: page-component-7dd5485656-j7khd Total loading time: 0 Render date: 2025-10-31T08:33:21.843Z Has data issue: false hasContentIssue false
  • English
  • Français

Identification and recognition in Swedish telephone conversation openings

Published online by Cambridge University Press:  19 February 2009

Anna Lindström
Anna Lindström
Affiliation:
Department of Sociology, University of California, Los Angeles, Los Angeles, CA 90024-1551
Get access Rights & Permissions [Opens in a new window]

Abstract

This study examines how identification and recognition is achieved in Swedish telephone conversation openings, and compares the patterning of Swedish telephone openings with the analyses of telephone conversation openings in other linguistic communities. The analysis suggests that Swedes overwhelmingly self-identify by name over the telephone, like Dutch interactants: but Swedes also avail themselves of the recognitional resources that have been found within American materials to achieve recognition without explicit name-proffer. This finding bears on orientations toward formality and informality in Swedish culture. (Conversation analysis, telephone conversation openings, communication and culture)

Information

Type
Articles
Information
Language in Society , Volume 23 , Issue 2 , April 1994 , pp. 231 - 252
Copyright
Copyright © Cambridge University Press 1994

Access options

Get access to the full version of this content by using one of the access options below. (Log in options will check for institutional or personal access. Content may require purchase if you do not have access.)

Article purchase

Temporarily unavailable

References

REFERENCES

Atkinson, J. Maxwell, & Heritage, John, eds. (1984). Structures of social action: Studies in conversation analysis. Cambridge & New York: Cambridge University Press.Google Scholar
Berens, Franz J. (1980). Dialogeröffnung in Telefongesprächen: Handlungen und Handlungsschemata der Herstellung sozialer und kommunikativer Beziehungen [Dialog openings in telephone conversations: Actions and action schemata of the construction of social and communicative relationships]. In Schröder, Peter & Steger, Hugo (eds.), Dialogforschung: Jahrbuch 1980 des Instituts für Deutsche Sprache, 54, 402–17. Düsseldorf: Schwann.Google Scholar
Duranti, Alessandro (1985). Sociocultural dimensions of discourse. In Van Dijk, Teun A. (ed.), Handbook of discourse analysis, I, 193–230. London: Academic.Google Scholar
Duranti, Alessandro (1992). Language and bodies in social space: Samoan ceremonial greetings. American Anthropologist 94: 657–91.CrossRefGoogle Scholar
Godard, Danièle (1977). Same setting, different norms: Phone call beginnings in France and the United States. Language in Society 6:209–19.CrossRefGoogle Scholar
Goffman, Erving (1967). Interaction ritual: Essays in face to face behavior. Garden City, NY: Doubleday.Google Scholar
Goffman, Erving (1971). Relations in public. New York: Basic.Google Scholar
Goody, Esther (1972). “Greeting,”, “begging,”, and the presentation of respect. In la Fontaine, J. Sybil (ed.), The interpretation of ritual, 39–71. London: Tavistock.Google Scholar
Heritage, John (1984a). A change-of-state token and aspects of its sequential placement. In Atkinson, J. Maxwell & Heritage, John (eds.), 299–345.CrossRefGoogle Scholar
Heritage, John (1984b). Garfinkel and ethnomethodology. Cambridge: Polity.Google Scholar
Hopper, Robert (1992). Telephone conversation. Bloomington: Indiana University Press.Google Scholar
Hopper, Robert; Doany, Nada; Johnson, Michael; & Drummond, Kent (1991). Universals and particulars in telephone openings. Research on Language and Social Interaction 24:369–87.CrossRefGoogle Scholar
Hopper, Robert; & Koleilat-Doany, Nada (1989). Telephone openings and conversational universals: A study in three languages. In Ting-Toomey, Stella & Korzenny, Felipe (eds.), Language, communication and culture, 157–79. Newbury Park, CA: Sage.Google Scholar
Houtkoop-Steenstra, Hanneke (1991). Opening sequences in Dutch telephone conversations. In Boden, Deirdre & Zimmerman, Don (eds.), Talk and social structure, 232–50. Berkeley: University of California Press.Google Scholar
Irvine, Judith T. (1974). Strategies of status manipulation in Wolof greeting. In Bauman, Richard & Sherzer, Joel (eds.), Explorations in the ethnography of speaking, 167–91. Cambridge & New York: Cambridge University Press.Google Scholar
Malinowski, Bronislaw (1959). The problem of meaning in primitive languages. In Ogden, Charles K. & Richards, Ivor A. (eds.), The meaning of meaning, 296–336. New York: Harcourt Brace. [Originally published in 1923.]Google Scholar
Moerman, Michael (1988). Talking culture: Ethnography and conversation analysis. Philadelphia: University of Pennsylvania.CrossRefGoogle Scholar
Moerman, Michael (1991). Exploring talk and interaction. Research on Language and Social Interaction 24:173–87.CrossRefGoogle Scholar
Nationalmuseum, (1976). Telefonen: 100 ar design och kommunikation [The telephone: 100 years design and communication]. Malmö: Tryckerigruppen.Google Scholar
Sacks, Harvey (1964–1968). Lectures on conversation. (Published, Oxford: Blackwell, 1992.)Google Scholar
Sacks, Harvey; Schegloff, Emanuel A.; & Jefferson, Gail (1974). A simplest systematics for the organization of turn-taking for conversation. Language 50:696–735.CrossRefGoogle Scholar
Schegloff, Emanuel A. (1967). The first five seconds: The order of conversational openings. Ph.D. dissertation, University of California, Berkeley.Google Scholar
Schegloff, Emanuel A. (1968). Sequencing in conversational openings. American Anthropologist 70:1075–95.CrossRefGoogle Scholar
Schegloff, Emanuel A. (1970). Sequential organization of conversational openings: Answers. Los Angeles: Department of Sociology, University of California, MS.Google Scholar
Schegloff, Emanuel A. (1979). Identification and recognition in telephone conversation openings. In Psathas, George (ed.), Everyday language: Studies in ethnomethodoiogy, 23–78. New York: Irvington.Google Scholar
Schegloff, Emanuel A. (1986). The routine as achievement. Human Studies 9:111–51.CrossRefGoogle Scholar
Sifianou, Maria (1989). On the telephone again! Differences in telephone behavior: England versus Greece. Language in Society 18:527–44.CrossRefGoogle Scholar
Vernardou, A. (1988). Conventions used in the openings of telephone conversations in Greek. Athens: Department of English Studies, University of Athens, MS.Google Scholar
Whalen, Marilyn R., & Zimmerman, Don H. (1987). Sequential and institutional contexts in calls for help. Social Psychology Quarterly 50:172–85.CrossRefGoogle Scholar